Privacy Policy

PRIVACY POLICY

We recommend that you read this policy carefully to make sure that you understand how we collect personal information, what information we collect and how we use it.  Panelscreens is committed to protecting your privacy at all times and any information you provide to us cannot be seen by any unauthorised third party.

Panelscreens will not disclose the information you provide to third parties, other than when order details are being processed as part of order fulfilment e.g. the supply of requested office screens.  In this case, the third party will not disclose your information to any additional third party.

We may collect the following information

  • Name (first and last) and job title
  • Contact email and telephone numbers
  • Ordering and delivery address details
  • Demographic information such as postcodes and preferences
  • Reviews on service and products

All the information you provide when placing your order via the Panelscreens website will be securely stored on our own computer systems and will not be viewable or sold to any third parties.

We will periodically review your personal information to ensure that we do not keep it for longer than necessary and that is permitted by law.

What we do with the information we gather

We require the above details to understand your needs and provide you with a better service and, in particular, for the following reasons:

  • To process an order you or your organisation have made with us
  • We may disclose information about you to our partners such as manufacturers and couriers in order to fulfill your order and to deliver goods and services to you
  • To action a request for product information and/or a quotation
  • Internal record keeping
  • We may use the information to improve our products and services

We may contact you by email, phone or post and may use the information to customise Panelscreens’ website according to your interests.  You can request that we do not contact you in any of these ways by sending an email to sales@panelscreens.co.uk or by ringing 0330 332 6278 and speaking to a member of our team.  We will action your request immediately.

If you believe that any of the personal information we hold is inaccurate or incomplete you have the right to have this rectified.  We will action your request immediately.

You may request details of personal information which we hold about you.  Please contact us via one of the means detailed below.

At any time, you can request that we delete all information that we hold on you.  You can do this by either sending an email to   sales@panelscreens.co.uk or by ringing 0330 332 6278.  Alternatively you can call us on 0330 332 6278 or write to us at Panelscreens, 18 Lower Road, Breachwood Green, Hitchin, Hertfordshire, SG4 8NS.

Panelscreens Privacy Policy – reviewed and updated 24th May 2018

 

Cookies

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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.